How to Cancel Your License

To cancel a license purchased through the cPanel Store:

1. Log in to your cPanel Store account
2. Go to My Account > Manage Licenses (which is located just beneath the cPanel logo)
3. On the far right of the line which includes the IP of the license you wish to cancel, click the drop-down menu
4. Click Cancel License
5. If you are outside of the 72-hour refund period, the license will be canceled at the end of the month.

Please note that once the license has been canceled, the IP will be suspended from monthly billing for a period of 30 days.

Refund Eligibility

There is a 72-hour refund period for all cPanel license purchases and renewals. If you cancel your license within 72 hours of purchase or renewal, a refund will automatically be initiated. Refunds can take 5-10 business days to complete. If you do not receive your refund after 10 days, please submit a request to our Customer Service Team.